Terms & Conditions

Terms & Conditions

 
  1. By placing an order with The Juicing Company or creating an account with us, you are deemed to have read, understood and agreed to our Terms and Conditions. 
  2. Our juices are all freshly made to order which requires significant planning from us.  Bearing this in mind, we operate order cut-off times.  Orders must be placed 3 working days before your preferred delivery date.
  3. You must provide us with a delivery address where you, or someone you know, will be available to sign for delivery. We do not accept liability for damage to delivered products.
  4. If we are unable to deliver, or deliver late for any reasons out with our control, we cannot accept liability for any inconvenience or loss caused.  
  5. We must be notified of any changes to delivery address within our order deadlines.  We are not obligated to accommodate late changes to your delivery address.
  6. We use a third-party courier for deliveries and cannot guarantee delivery times.  All times are indicative only.
  7. All orders should be checked as soon as possible after delivery, should you find any defects you should promptly contact us using the contact details on the website.  If you do not let us know of any issues by close of business on the day of delivery, we will deem you to have accepted the delivery and will not refund or replace any items.
  8. Due to the juices being perishable, there is no right to cancel and request a refund under the Consumer Contracts Regulations 2013.
  9. By ordering from The Juicing Company, you agree you are legally capable of entering into binding contracts and you are at least 18 years of age.
  10. In case of late delivery, you must call or email us to inform us by close of business on the day of delivery if you have not received your package.  After this time, you will have been deemed to have received and accepted the delivery and we will not refund or replace any item.
  11. All juices are freshly made to order and sent in temperature controlling packaging; once delivered, the juices should be transferred to the fridge as soon as possible and will stay fresh for 3 days.  If juices are not stored correctly, we cannot offer any refund or replacement for juices that have spoiled. 
  12. We recommend seeking advice from your health care professional before starting any cleanse to determine your overall suitability.  We provide information about our juices on the website however this does not substitute, in any way, tailored health advice from your health care professional.
  13. Our juices are made in a kitchen that may contain nuts and other allergens.  By ordering from The Juicing Company, you agree that we cannot be held responsible for any reaction you may have from any of the ingredients.
  14. Should there be a shortage due to supply of any of the ingredients, we will always source the next best ingredient. 
  15. The Juicing Company’s juices are not designed to treat, cure or prevent any diseases or illnesses.  We do not make any health claims about our juices. 
  16. The Juicing Company will not be liable for any illness or sickness occurring while using our juice cleanse or juices.

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